Pitch Side Support

Get help with your account, squads, tournaments and app features, or contact us about a technical issue, safety concern, feedback or feature request.

Contact Pitch Side Support

Our support team can help with app issues, general questions, feedback and feature suggestions.

Email Support Account Deletion Help
Email support@e2techsolution.co.uk
Developer E2 TECH SOLUTION LIMITED
Company number 17019100
Registered office 83 Delhi Road
Enfield, EN1 2LY
United Kingdom

Please do not send passwords, sign-in codes or other authentication credentials.

How we can help

Account and sign-in

Help with Google Sign-In, Sign in with Apple, profile access and account-related problems.

Squads and tournaments

Help creating or joining squads, managing attendance, fixtures, tournament teams and administrator access.

Technical support

Report crashes, broken features, notification problems or other unexpected app behaviour.

Feedback and feature requests

Send suggestions for improvements or tell us about features you would like to see in Pitch Side.

What to include in a support request

  • The email address connected to your Pitch Side account.
  • Your device model and operating-system version.
  • Your Pitch Side app version, shown near the bottom of the Profile screen.
  • A clear description of what happened and what you expected to happen.
  • Relevant squad or tournament names.
  • Screenshots or a screen recording, where useful.

Delete your Pitch Side account

You can initiate permanent account deletion directly within the Pitch Side app:

  1. Sign in to Pitch Side.
  2. Open Profile.
  3. Scroll to Danger Zone.
  4. Select Delete Account.
  5. Review both confirmation messages and select Delete my account.
  6. After deletion completes, the app displays an account-deleted confirmation and returns you to the login screen.
Administrator check: If you are the only administrator of a squad or tournament, you must first assign another administrator or delete the relevant squad or tournament. The app will identify anything blocking deletion.

Account deletion is completed in the app. You do not need to telephone or email us to complete it. Contact support only if you experience a technical problem with the deletion flow.

Report a safety or conduct concern

To report harassment, abuse, inappropriate content, impersonation, fraud or another safety concern, email support@e2techsolution.co.uk .

Include the relevant squad or tournament name, the people or content involved, what happened and any supporting screenshots. Do not include sensitive personal information unless it is necessary for us to assess the report.

Frequently asked questions

How do I sign in?

Open Pitch Side and choose Continue with Google or Continue with Apple. Make sure you use the same sign-in method connected to your existing account.

Are phone number and country required?

No. Phone number and country are optional. You can leave both fields blank during profile setup and when editing your profile. If you provide a phone number, it may be used to help match squad invitations.

How do I update my profile?

Open Profile, select the edit icon in the top-right corner, make your changes and select Save Changes.

Why am I not receiving notifications?

Check that notifications are enabled for Pitch Side in your device settings, that you are signed in to the correct account, and that you are using the latest available app version.

How do I join a squad or tournament?

Use the invitation sent by an administrator and sign in with the matching account details. Contact support if an invitation is not connecting to your account.

How do I request a feature?

Email your suggestion to support@e2techsolution.co.uk with the subject “Pitch Side Feature Request” and explain the problem the feature would solve.

Learn how Pitch Side handles personal information, or review the rules that apply when using the service.

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