Terms of Use and Community Guidelines

Last updated: 23 July 2026

By creating an account or using Pitch Side, you agree to these Terms of Use and Community Guidelines. If you do not agree, do not use Pitch Side.

1. About Pitch Side

Pitch Side helps football players and groups organise football sessions, manage squads and attendance, arrange fixtures, run tournaments and track football activity.

2. Your account

• You must sign in using a supported Google or Apple account.
• You are responsible for maintaining the security of your sign-in account and device.
• You must provide accurate information and must not impersonate another person.
• Your first and last name are required to create your player profile. Your phone number and country are optional.
• If you provide an optional phone number, it may be used to help match squad invitations to your account.

3. Profile information and photos

• You may upload a profile photograph and other permitted content.
• You confirm that you have the right to upload and use any content you provide.
• Content must not be unlawful, abusive, offensive, misleading or inappropriate.
• We may remove content that breaches these Terms or presents a risk to users or the service.

4. Community rules

You must not:

• Harass, bully, abuse, threaten or intimidate anyone.
• Post hateful, discriminatory or offensive content.
• Share sexually explicit, exploitative or illegal content.
• Impersonate another person or misrepresent your identity.
• Upload another person’s photograph or personal information without permission.
• Spam users or misuse invitations, messages or notifications.
• Attempt to hack, scrape, reverse engineer, disrupt or gain unauthorised access to Pitch Side.
• Use Pitch Side for fraud or any unlawful activity.
• Encourage violence, dangerous conduct or unsafe behaviour.

5. Reporting users, content or technical issues

You can report inappropriate behaviour, content, safety concerns or technical problems by contacting support@e2techsolution.co.uk . Please include enough information for us to understand and assess the issue.

We may investigate reports and may remove content, restrict features or suspend or terminate accounts where reasonably necessary to protect users, comply with law or enforce these Terms.

6. Blocking and interaction controls

Blocking or other interaction controls may limit how users can communicate or interact, depending on the relevant squad, tournament and app settings.

7. Moderation

We may moderate content and behaviour and take proportionate action where necessary to protect users, maintain service integrity or enforce these Terms.

8. Football sessions and safety

Pitch Side helps users organise football activity but does not organise, supervise or control conduct at physical sessions. Football is a physical activity and carries a risk of injury. You are responsible for deciding whether and how you participate and for following appropriate safety guidance.

9. Privacy

Our Privacy Policy explains how we collect, use, share, retain and protect personal information.

10. Account deletion

You can permanently delete your account directly in the app by opening Profile, scrolling to Danger Zone and selecting Delete Account. You will be asked to confirm the deletion before it is completed.

If you are the only administrator of a squad or tournament, you may first need to assign another administrator or delete the relevant squad or tournament. The app will identify any blockers.

You do not need to contact customer support to complete account deletion. Support is available if you experience a technical problem. See the account deletion instructions on our support page.

11. Service availability and changes

We may update, suspend or discontinue parts of Pitch Side. We do not guarantee that the service will always be available, uninterrupted or error-free.

12. Changes to these Terms

We may update these Terms from time to time. Where appropriate, we will provide notice through the app or website. Continued use of Pitch Side after updated Terms take effect means you accept them.

13. Contact and support

E2 TECH SOLUTION LIMITED
83 Delhi Road, Enfield, EN1 2LY, United Kingdom
Company number: 17019100
Website: www.e2techsolution.co.uk
Support: support@e2techsolution.co.uk
Support page: Pitch Side Support